Today was also a very nice day. Nobody at all cursed me on the phone. Nobody called me any names. Nobody barked at me. I was able to collect money from a deadbeat who was otherwise going to be turned to the police today.
Honestly if everyday was like today I would be a lot less stressed.
We came home and went food shopping to the tune of $100. I did however sneak a pair of 10kt gold hoop earrings in the cart included in that amount. I also got some FHP for that price too. Chicken breasts, pork loin, salad fixins, rainer cherries, cereal for Stan & for me, cow milk for Stan, soy milk for me, Purple drink for both of us, spaghetti o's, cheese, crackers, pickles, tuna, bbq sauce, 6pk Snapple, corn, pudding, and yogurt. Shit adds up fast. The earrings were on clearance for $5 bucks. They're big ass thin hoops which I don't have yet. I needed them. :)
Tomorrow I want to go clothes shopping at Goodwill. Seasons are changing and I need some interim/fall clothes. I have winter and summer but nothing in between. I need more cardigans and long sleeves.
Showing posts with label Work. Show all posts
Showing posts with label Work. Show all posts
Tuesday, August 18, 2009
Wednesday, August 5, 2009
Wednesday
Oh what a shit day today was. I should have known yesterday was too good to be true.
Today started with the neurologist appointment. That went pretty well but from that point on everything went to shit. I get in to work for the operator saying, "oh she's here now, hold on". Then she gets pissy with me saying there's a call for me. I told her fine send her to my voice mail I haven't even turned on the computer or sat down yet. She says no this lady has been calling all morning and won't leave a message. Well if she won't leave a message it must not be that important. Send her to my voice mail. The operator gets attitude with me and starts bitching and whining to the point where I say FINE and answer the call. The first thing out of this lady's mouth is "Okay bitch, you listen to me..." and with that I slam the phone down and tell the operator that yes now I have spoken with her, is everyone happy now?? I don't understand how an operator can take orders about how she's going to route a call from the person on the other end. My voicemail clearly stated I would be in at 2pm and I was there 2 hours early. Leave a fucking message. And when you do get to speak to someone who is 2 hours early to work, don't let the 2nd word out of your mouth be insulting and rude. They'll slam the phone down on your ass.
The rest of the day went about the same as the first call, a man threatened to come back to the resort and "straighten out is bill on my ass", then called me a motherfucker and also got hung up on, another bitch who can't add called and told me I was purposely and personally 'fucking up her bank account', when I asked her please not to cuss at me when I'm trying to assist her, she decided the proper answer to this request would be to go, "oh for fucks sake" and I hung up on her ass too. I was/am in no mood to deal with entitlement whores who expect me to figure out their personal finances and be abused while doing so. The man who called me the antichrist last week called again today and I just laughed and deleted his message. Yeah, sorry, just no dude, no. I'm not going to call you back for more abuse. I did tell my manager who he also called the antichrist about his call and she laughed and told me to delete it. We had a good laugh because I already had.
My health company (the mega-lo corporation of all the different doctors, surgeons, ect) is starting up a new weight loss program. I was all excited and wanted to join it, it had group meetings, a low calorie meal plan, medication if needed and surgery if needed. Well I just looked at the website and of course it's in fucking Madison. I am not driving that far to go sit around with a bunch of other fatasses and feel bad about myself. I would do this if I didn't have to drive 45 minutes each way. Dammit. See this is just how my day is going.
I'm thinking of going to bed and starting over fresh tomorrow. One highlight of today is that I looked fierce in my black asymmetrical hem skirt, a cute purple/violet design dyed shirt, and my black slingbacks. Oh I had to cover my arm shame with a sweater while in the pubic (typo but it stays) eye. Rowr! I love getting dressed in a way that makes me feel a little bit better about myself. I matched my eyes to the shirt and shimmered away with the MAC stuff my sissy bought me. :) I'm trying to grow my eyelashes and I am so tempted to try the new medical drops that are supposed to help with this. In the meantime I am using a topical brush on stuff. I honestly don't even know if I need this stuff, but you gotta admit having big fluffy no mascara needed brushable eyelashes is a great thing! Oh well enough of me being vain.
The one other shining spot of the day was the delicious dinner that Stan made. mussels (first time we've ever had those since moving to WI), NY Strip steaks on the grill and yummy local asparagus with hollandaise sauce. Yum! Man it was good. I could not finish it and I am still thinking of going to sleep now so I can wake up earlier eat the rest of it for breakfast. Thank you so much Schtanley!
Today started with the neurologist appointment. That went pretty well but from that point on everything went to shit. I get in to work for the operator saying, "oh she's here now, hold on". Then she gets pissy with me saying there's a call for me. I told her fine send her to my voice mail I haven't even turned on the computer or sat down yet. She says no this lady has been calling all morning and won't leave a message. Well if she won't leave a message it must not be that important. Send her to my voice mail. The operator gets attitude with me and starts bitching and whining to the point where I say FINE and answer the call. The first thing out of this lady's mouth is "Okay bitch, you listen to me..." and with that I slam the phone down and tell the operator that yes now I have spoken with her, is everyone happy now?? I don't understand how an operator can take orders about how she's going to route a call from the person on the other end. My voicemail clearly stated I would be in at 2pm and I was there 2 hours early. Leave a fucking message. And when you do get to speak to someone who is 2 hours early to work, don't let the 2nd word out of your mouth be insulting and rude. They'll slam the phone down on your ass.
The rest of the day went about the same as the first call, a man threatened to come back to the resort and "straighten out is bill on my ass", then called me a motherfucker and also got hung up on, another bitch who can't add called and told me I was purposely and personally 'fucking up her bank account', when I asked her please not to cuss at me when I'm trying to assist her, she decided the proper answer to this request would be to go, "oh for fucks sake" and I hung up on her ass too. I was/am in no mood to deal with entitlement whores who expect me to figure out their personal finances and be abused while doing so. The man who called me the antichrist last week called again today and I just laughed and deleted his message. Yeah, sorry, just no dude, no. I'm not going to call you back for more abuse. I did tell my manager who he also called the antichrist about his call and she laughed and told me to delete it. We had a good laugh because I already had.
My health company (the mega-lo corporation of all the different doctors, surgeons, ect) is starting up a new weight loss program. I was all excited and wanted to join it, it had group meetings, a low calorie meal plan, medication if needed and surgery if needed. Well I just looked at the website and of course it's in fucking Madison. I am not driving that far to go sit around with a bunch of other fatasses and feel bad about myself. I would do this if I didn't have to drive 45 minutes each way. Dammit. See this is just how my day is going.
I'm thinking of going to bed and starting over fresh tomorrow. One highlight of today is that I looked fierce in my black asymmetrical hem skirt, a cute purple/violet design dyed shirt, and my black slingbacks. Oh I had to cover my arm shame with a sweater while in the pubic (typo but it stays) eye. Rowr! I love getting dressed in a way that makes me feel a little bit better about myself. I matched my eyes to the shirt and shimmered away with the MAC stuff my sissy bought me. :) I'm trying to grow my eyelashes and I am so tempted to try the new medical drops that are supposed to help with this. In the meantime I am using a topical brush on stuff. I honestly don't even know if I need this stuff, but you gotta admit having big fluffy no mascara needed brushable eyelashes is a great thing! Oh well enough of me being vain.
The one other shining spot of the day was the delicious dinner that Stan made. mussels (first time we've ever had those since moving to WI), NY Strip steaks on the grill and yummy local asparagus with hollandaise sauce. Yum! Man it was good. I could not finish it and I am still thinking of going to sleep now so I can wake up earlier eat the rest of it for breakfast. Thank you so much Schtanley!
Tuesday, August 4, 2009
Tuesday
Well today was simply a lovely day!
Work was nice, except for a select few idiots. One was so funny I have to share. She was angry because her debit card had been authorized, which caused her account to go negative. (Here's a clue, don't vacation if you do not have a spare $50). When she checked in, she signed the registration pad that states we are going to authorize her card. It's standard procedure in any resort or nicer hotel. She was angry and stated nobody told her about it. I stated the front desk associates usually don't verbally alert the guests since like I said, it's clearly stated on the registration pad that you read and sign before checking in. She stated that this was a terrible thing, and it was discriminatory and racist. Um, whoa, racist? Do you know what race I am because I haven't a clue what you are ma'am. She stated that yes it is discriminatory because not all people can read. Well ma'am even if "a person" cannot read, they still are required to sign it, and if they cannot read I would hope they would either have a friend to assist them with the reading, or that they would oh, ASK the associate what it says before signing? I told her I've assisted other guests who didn't have their glasses and couldn't make out the words before, and it's not an uncommon practice for the front desk to do that. Because by signing, which ma'am, you did, you state that you A) read the information above and B) agreed with it. So, even if you did not or could not read, you signed stating you understood and agreed. So, I apologize that you have seven $45.00 overdraft fees on your account, but I cannot do anything about refunding those charges as I have your signature stating that you understood and agreed that we would authorize your Visa debit card. Sorry. The guest then called me a name (if you're curious, she called me a motherfucker) and hung up on me. I was about to say that I could call her bank and plead her case for her (many banks are a lot more receptive of removing overdraft fees if the merchant calls and explains and expedites the authorization removal) but she blew that by losing her temper. Also I would have suggested a different bank, because my bank sucks ass and they only charge $25 for overdrafts.
So then after work I came home and picked up a free grocery bag full of magnets that I scoured from Craigslist. I split them up into "awful" and "awful but keepable". My desk is surrounded on one side with a giant metal cabinet so I'm bringing them to work to display there so jazz up the joint. The others I'm taking to work to distribute to my coworkers. I do that with a bunch of free magazines that I don't like. I have a shit ton of stuff that I've got bagged up and ready to go.
Tomorrow I have a doctor's appointment at 1130am, but I'm not sure where. oh, never mind I just got the reminder call and it's in Portage. I was hoping it was in Baraboo as that is closer to my work. Poop! Eh, whatchagonnado? I'm rather nervous about this since I'm finding out the results of all my MRI/MRA/CAT Scan and bloodwork from when I had the mini stroke thing. I asked when they called if the results were okay and the person said they wouldn't tell me but I should get to the doctor's office to find out asap, Oh, great....that's comforting! So tomorrow I find out. I now have to figure out if I should go in to work first, I'm considering it but I'm also considering not going. LOL I'm so lazy.
I went to Goodwill after work today because tonight at midnight I get my paycheck and I can afford some new clothes, Well new to me! Actually 3 of the shirts I bought have tags on them, NY and Co, one is $69.99 and the other is $79.99. Not bad for six bucks for both! :) I also got 3 cute skirts to go with the shirts, 3 drinking glasses, a cereal bowl, a Canon T50 SLR camera (for $.99, I thought it was mismarked but nope, a really nice 35mm camera for a buck) and a beautiful magenta twinset. All for forty bucks. Not bad huh? I thought it was a great deal.
Hope that anyone who reads this had as nice of a day as I have.
Work was nice, except for a select few idiots. One was so funny I have to share. She was angry because her debit card had been authorized, which caused her account to go negative. (Here's a clue, don't vacation if you do not have a spare $50). When she checked in, she signed the registration pad that states we are going to authorize her card. It's standard procedure in any resort or nicer hotel. She was angry and stated nobody told her about it. I stated the front desk associates usually don't verbally alert the guests since like I said, it's clearly stated on the registration pad that you read and sign before checking in. She stated that this was a terrible thing, and it was discriminatory and racist. Um, whoa, racist? Do you know what race I am because I haven't a clue what you are ma'am. She stated that yes it is discriminatory because not all people can read. Well ma'am even if "a person" cannot read, they still are required to sign it, and if they cannot read I would hope they would either have a friend to assist them with the reading, or that they would oh, ASK the associate what it says before signing? I told her I've assisted other guests who didn't have their glasses and couldn't make out the words before, and it's not an uncommon practice for the front desk to do that. Because by signing, which ma'am, you did, you state that you A) read the information above and B) agreed with it. So, even if you did not or could not read, you signed stating you understood and agreed. So, I apologize that you have seven $45.00 overdraft fees on your account, but I cannot do anything about refunding those charges as I have your signature stating that you understood and agreed that we would authorize your Visa debit card. Sorry. The guest then called me a name (if you're curious, she called me a motherfucker) and hung up on me. I was about to say that I could call her bank and plead her case for her (many banks are a lot more receptive of removing overdraft fees if the merchant calls and explains and expedites the authorization removal) but she blew that by losing her temper. Also I would have suggested a different bank, because my bank sucks ass and they only charge $25 for overdrafts.
So then after work I came home and picked up a free grocery bag full of magnets that I scoured from Craigslist. I split them up into "awful" and "awful but keepable". My desk is surrounded on one side with a giant metal cabinet so I'm bringing them to work to display there so jazz up the joint. The others I'm taking to work to distribute to my coworkers. I do that with a bunch of free magazines that I don't like. I have a shit ton of stuff that I've got bagged up and ready to go.
Tomorrow I have a doctor's appointment at 1130am, but I'm not sure where. oh, never mind I just got the reminder call and it's in Portage. I was hoping it was in Baraboo as that is closer to my work. Poop! Eh, whatchagonnado? I'm rather nervous about this since I'm finding out the results of all my MRI/MRA/CAT Scan and bloodwork from when I had the mini stroke thing. I asked when they called if the results were okay and the person said they wouldn't tell me but I should get to the doctor's office to find out asap, Oh, great....that's comforting! So tomorrow I find out. I now have to figure out if I should go in to work first, I'm considering it but I'm also considering not going. LOL I'm so lazy.
I went to Goodwill after work today because tonight at midnight I get my paycheck and I can afford some new clothes, Well new to me! Actually 3 of the shirts I bought have tags on them, NY and Co, one is $69.99 and the other is $79.99. Not bad for six bucks for both! :) I also got 3 cute skirts to go with the shirts, 3 drinking glasses, a cereal bowl, a Canon T50 SLR camera (for $.99, I thought it was mismarked but nope, a really nice 35mm camera for a buck) and a beautiful magenta twinset. All for forty bucks. Not bad huh? I thought it was a great deal.
Hope that anyone who reads this had as nice of a day as I have.
Thursday, July 30, 2009
Thursday
Today was a very nice day. I wore my new fragrance to work and 4 people commented positively on it today. I think I have the correct spray amount down now. :)
Stan's making turkey burgers for dinner and they smell delicious. The dog is being naughty and getting in trouble, he's puked all over the house and he's being super clingy and following Stan all over the house and if you knew the size of our house you would understand why this is so ridiculous. I think he gorged on a neck bone and that caused him to vomit because earlier I did see him with a bone in his mouth.
I watched the latest True Blood this afternoon and OMG I cannot wait until next week! That show is so great, I dare say I enjoy it as much as I enjoyed the Sopranos back in the day. This last Sunday's show was so action packed and left so many strings untied that I am anxious to see next week's episode. SPOILERS : How will Jason save Sookie from the basement of the church? Will her fake fiancee make it out alive? What's up with the bloodstained lot that Eggs to Tara to during their ride to the hardware store? And whats up with Marianne and not getting a shower? Is she powered by water? Whats up with the PIG? I hate Lorena but will she release Bill in time to go save Sookie, or will ESCANDALO Bill give in to their history and take back up with her? Or will she get Sookie for Eric who confessed he wanted her from Bill? Why does Pam want Lafayette to sell V again? When is Lafayette gonna get his groove back? You know it's bad when Andy can tell you've lost your groove. Is Daphne going to have Sam stabbed to death at the orgy hosted by Maryann with a bull mask and a dagger? Oh the questions!!!
I like watching series each week, but honestly I love watching them all at once on a DVD. I have no patience and I don't like waiting for Monday's or later to watch the show. I wish I could just sit down and watch the entire series like I did with all the Dexter series. I would even watch them out of order when the library delivered them out of order. LOL but still, it was better than the anticipation of watching weekly.
So tomorrow is Friday and I hope it's decent at work. If I can get one more of my deadbeats to pay up I will get a gas card for a bonus, it was a challenge put on me to collect x amount of money by one of my managers who didn't think I could collect $5K in a week. I was only in four days this week, too, and I'm right only a bit under $200 away from doing this. I hope I can get it done tomorrow, I have good luck getting debit cards to go through on Fridays since people get direct deposit on Fridays. Here's hoping, I could use a free fifty dollar bonus.
Stan's making turkey burgers for dinner and they smell delicious. The dog is being naughty and getting in trouble, he's puked all over the house and he's being super clingy and following Stan all over the house and if you knew the size of our house you would understand why this is so ridiculous. I think he gorged on a neck bone and that caused him to vomit because earlier I did see him with a bone in his mouth.
I watched the latest True Blood this afternoon and OMG I cannot wait until next week! That show is so great, I dare say I enjoy it as much as I enjoyed the Sopranos back in the day. This last Sunday's show was so action packed and left so many strings untied that I am anxious to see next week's episode. SPOILERS : How will Jason save Sookie from the basement of the church? Will her fake fiancee make it out alive? What's up with the bloodstained lot that Eggs to Tara to during their ride to the hardware store? And whats up with Marianne and not getting a shower? Is she powered by water? Whats up with the PIG? I hate Lorena but will she release Bill in time to go save Sookie, or will ESCANDALO Bill give in to their history and take back up with her? Or will she get Sookie for Eric who confessed he wanted her from Bill? Why does Pam want Lafayette to sell V again? When is Lafayette gonna get his groove back? You know it's bad when Andy can tell you've lost your groove. Is Daphne going to have Sam stabbed to death at the orgy hosted by Maryann with a bull mask and a dagger? Oh the questions!!!
I like watching series each week, but honestly I love watching them all at once on a DVD. I have no patience and I don't like waiting for Monday's or later to watch the show. I wish I could just sit down and watch the entire series like I did with all the Dexter series. I would even watch them out of order when the library delivered them out of order. LOL but still, it was better than the anticipation of watching weekly.
So tomorrow is Friday and I hope it's decent at work. If I can get one more of my deadbeats to pay up I will get a gas card for a bonus, it was a challenge put on me to collect x amount of money by one of my managers who didn't think I could collect $5K in a week. I was only in four days this week, too, and I'm right only a bit under $200 away from doing this. I hope I can get it done tomorrow, I have good luck getting debit cards to go through on Fridays since people get direct deposit on Fridays. Here's hoping, I could use a free fifty dollar bonus.
Wednesday, July 29, 2009
Wednesday
Today at work was fun! I do believe it was due to my GIANT UNDERPANTS! Yes I wore giant drawers today. They were not really just drawers, they were more of a fat sucking in tool. Yeah I broke down and bought one of these when I went shopping with my sis. It's pretty amazing how comfy it is and it does do a number on your flab. It also reminds you that it's there and you've got yourself so fat that you need to be held in by expensive undergarments so hey fatty so fat, why not skip lunch? The only thing that truly sucks homeless balls about it is going to the bathroom. I only went one time in a 10 hour time period because it was like an olympic sport taking it off and putting it back on in a tiny restroom stall. Plus with me being a germaphobe, I cannot touch the walls, and my clothes can't touch the floor, so it's a balancing act which probably looked like something out of Circque De Soliel. But I did manage to pee, and next time I know better and don't drink!!
I am going to get this kind whenever I get some money so that I can pee at work. I am really not trying to get a kidney stone. Plus my legs don't need any compression, just my middle, not the ass, not the tits, just the gut. So basically I will buy movement and urinating restrictive clothing rather than to do some sit ups. How lazy am I? I think that this paragraph shows the depths of my laziness.
I got a kickass white short trenchcoat yesterday on clearance for under $20, 2 Mr. Rogers style cardigans for work so I can wear short sleeves and still hide my shame, fashion tape for my button up shirts since the boobs want to make the buttons to pull and look messy. I got some Estee Lauder "Beyond Paradise" perfume, which I am trying to replace my Clinique Happy with. I've been on the Happy for god, 12 years. I love it but I think I need something new and my sister agreed and was shocked that I was still on it, even a derivitave of it, the Happy Heart. So, it was something new for me. This was like the 2nd smell I smelled and I like it. So it's mine now, it seems to disappear very fast with the same squirts as Happy which everyone at work commented on. Nobody said dick today, but then again they didn't say hey kim did you spill the juice of a can of tuna on your pants? Because that would have made me sad.
I also got some MAC makeup which I love but can't afford, some powder, some brushes, some eyeshadows, and I feel so pretty. I did pretty eyes today with pussy pink eyeliner, pink with blue highlights lids and creases, and baby pink highlights. I've been doing clear eyelash treatement at night then regular mascara at day, and WOW my friend at work asked if I was wearing falsies today, which I told her no, but I was wearing ENORMOUS UNDERPANTS!which of course then a mini fashion show ensued.
Hope your day was as fun as mine! I drank about 15 jello shooters that I shared with Mr. Ito while waiting for Stan to get home. I don't have a buzz from the Vodka, but the sugar has me going! zzzzzwwwhhheeeeee!
I am going to get this kind whenever I get some money so that I can pee at work. I am really not trying to get a kidney stone. Plus my legs don't need any compression, just my middle, not the ass, not the tits, just the gut. So basically I will buy movement and urinating restrictive clothing rather than to do some sit ups. How lazy am I? I think that this paragraph shows the depths of my laziness.
I got a kickass white short trenchcoat yesterday on clearance for under $20, 2 Mr. Rogers style cardigans for work so I can wear short sleeves and still hide my shame, fashion tape for my button up shirts since the boobs want to make the buttons to pull and look messy. I got some Estee Lauder "Beyond Paradise" perfume, which I am trying to replace my Clinique Happy with. I've been on the Happy for god, 12 years. I love it but I think I need something new and my sister agreed and was shocked that I was still on it, even a derivitave of it, the Happy Heart. So, it was something new for me. This was like the 2nd smell I smelled and I like it. So it's mine now, it seems to disappear very fast with the same squirts as Happy which everyone at work commented on. Nobody said dick today, but then again they didn't say hey kim did you spill the juice of a can of tuna on your pants? Because that would have made me sad.
I also got some MAC makeup which I love but can't afford, some powder, some brushes, some eyeshadows, and I feel so pretty. I did pretty eyes today with pussy pink eyeliner, pink with blue highlights lids and creases, and baby pink highlights. I've been doing clear eyelash treatement at night then regular mascara at day, and WOW my friend at work asked if I was wearing falsies today, which I told her no, but I was wearing ENORMOUS UNDERPANTS!which of course then a mini fashion show ensued.
Hope your day was as fun as mine! I drank about 15 jello shooters that I shared with Mr. Ito while waiting for Stan to get home. I don't have a buzz from the Vodka, but the sugar has me going! zzzzzwwwhhheeeeee!
Friday, July 24, 2009
Friday
Oh my god I am so happy I don't have to work tomorrow. This week has been so surreal what with Monday being completely lost to medication, and Tuesday the same, somehow even with those 2 days being so weird, the week seemed to go on forever and ever.
So work today was actually good. People were nice and human on the phone, a coworker who I found out a while ago was stealing was shitcanned today, and my coworkers made me smile & laugh. My one coworker who is usually kind of stuffy and uptight was on some muscle relaxers and pain pills and was hilarious, probably like I was on Tuesday. LOL She said the funniest thing today, this pushy foreigner had called and was bitching because they paid to use the waterparks and it was lightning outside so they closed the outdoor park, and they wanted their money back (mind you there's a 125K square foot indoor park that was open) and we told them no, and after they hung up she says "the kosher pool is closed!" and it just made no sense, but she said it with such conviction it was hilarious.
Stan and I went to the Goodwill after work and I got 2 outfits one with matching shoes and everything. Now I have a reason to look forward to work on Monday. :) All for $20.00.
I plan on vegetating this weekend too. My sister is coming next weekend, and I do need to clean the house but oh how fun it sounds to sleep.
So work today was actually good. People were nice and human on the phone, a coworker who I found out a while ago was stealing was shitcanned today, and my coworkers made me smile & laugh. My one coworker who is usually kind of stuffy and uptight was on some muscle relaxers and pain pills and was hilarious, probably like I was on Tuesday. LOL She said the funniest thing today, this pushy foreigner had called and was bitching because they paid to use the waterparks and it was lightning outside so they closed the outdoor park, and they wanted their money back (mind you there's a 125K square foot indoor park that was open) and we told them no, and after they hung up she says "the kosher pool is closed!" and it just made no sense, but she said it with such conviction it was hilarious.
Stan and I went to the Goodwill after work and I got 2 outfits one with matching shoes and everything. Now I have a reason to look forward to work on Monday. :) All for $20.00.
I plan on vegetating this weekend too. My sister is coming next weekend, and I do need to clean the house but oh how fun it sounds to sleep.
Thursday, July 16, 2009
Thursday
So I spoke to a woman yesterday who could not add. I spent about 20 minutes on the phone with her, adding up her 2 payments that she made for her vacation, and then trying to get her to understand that the sum of these 2 numbers equals the total for her room, tax and incidentals. She could not understand it no matter how I explained. Could not. Refused to understand. She finally got frustrated and angry and lashed out at me saying "well fine then I'll just do a chargeback". To which I replied that was fine, we could give her cc company a copy of her signed registration card with her rates clearly noted, and she'd be responsible for the payments. She did not like this. So she calls back today primed to fight. She called while I was on the phone and left a message to call her, which I did. She stated that she had her husband help her and she understands the bill now, but with NO HELP FROM ME. I reminded her that I attempted to explain the bill to her for over 20 minutes yesterday. She stated that I had a bad attitude and was rude to her by saying if she chargeback'ed her stay she would lose. Um, well, you would have! I explained that I had tried to explain the bill to her, and I was only responding to her statement that due to her inability to add, she was not responsible for paying for her vacation. The guest kept wanting to fight but that's not what I'm here for, she stated she comes to the resort with her kids for their dance competition every year and she will not return unless I am terminated. :) I told her I was sorry she felt that way. She wanted my bosses email which I gladly gave her. She stated she was going to post online about me and I'd never get another job again. I thanked her again. I felt like saying hey lady you have no idea what hateful people have said and continue to say about me on the Internet, so do your best but I doubt you can touch the lengths that others have attained! LOL! I told her I was sorry she was so dissatisfied with the service I gave her and wished her a wonderful day, to which she started bitching again, going, "see, this is what I'm talki...." before I disconnected the call. After you say all that shit about me, I'm done. Go to my boss like you said. I'm done with you. And, unless you're going to call DYFUS and the SPCA and any other alphabets (DEA, FBI etc) your sad little Internet posting about how I am so TEH MEAN and I couldn't teach your ignorant ass how to add two numbers to get the sum of your stay.....is not going to affect me. Going to my boss is not going to affect me, as she stands next to me while I try to explain to retards how to do remedial math and tells me how she cannot believe how I can come in daily and continue to do what I do and take the fucking abuse that I take, so again, HAVE AT IT.
Hers was the 2nd threat of my job today. The 1st one was mad that she smoked in a nonsmoking room and we charged her credit card $100.00 due to the extra cleaning her room required. When I explained this to her, she stated that this was bullshit and when I reminded her we were both adults and there was no need to cuss, she stated that she would have my fucking job if she didn't get her money back. I wished her a wonderful day & hung up and thought with that little self control and such a small vocabulary, she really couldn't have my job.
Other than that, I was called a bitch only 3 times today. Once by a lady who wanted to play let's make a deal after she had stayed with us over the weekend and came home and thought about her room rates and figured they were too high. When I told her that she signed for those rates and she agreed for those rates, she cursed me and hung up. The other was a man who wanted his entire stay comped because he got bad directions and ended up in Green Bay (um hello sense of direction? Green Bay is HOURS from us!) and somehow this is OUR fault, I explained I was sorry that his GPS took him so far away, but that I could not refund his over $600.00 stay due to that, and he cursed me. The last one was this snotty bitch who has a bad credit card and owes $138 to the resort for her spa treatments. I called her and let her know that her CC was still declining and she called me a bitch and hung up.
I love my job!
Hers was the 2nd threat of my job today. The 1st one was mad that she smoked in a nonsmoking room and we charged her credit card $100.00 due to the extra cleaning her room required. When I explained this to her, she stated that this was bullshit and when I reminded her we were both adults and there was no need to cuss, she stated that she would have my fucking job if she didn't get her money back. I wished her a wonderful day & hung up and thought with that little self control and such a small vocabulary, she really couldn't have my job.
Other than that, I was called a bitch only 3 times today. Once by a lady who wanted to play let's make a deal after she had stayed with us over the weekend and came home and thought about her room rates and figured they were too high. When I told her that she signed for those rates and she agreed for those rates, she cursed me and hung up. The other was a man who wanted his entire stay comped because he got bad directions and ended up in Green Bay (um hello sense of direction? Green Bay is HOURS from us!) and somehow this is OUR fault, I explained I was sorry that his GPS took him so far away, but that I could not refund his over $600.00 stay due to that, and he cursed me. The last one was this snotty bitch who has a bad credit card and owes $138 to the resort for her spa treatments. I called her and let her know that her CC was still declining and she called me a bitch and hung up.
I love my job!
Friday, July 3, 2009
Friday
I love Friday!
Because I have 2 days off! YES! Today at work was barely controlled chaos. It was madness. The guests, I swear I think they all drink a big steaming cup of entitlement soup before they get in the car to come on vacation. Check in time is at 4:00. I don't know if you've never been out of your house before, and I honestly don't care, but no, you may not check into an occupied room at 7:30am just because you want to and for some reason you've decided to arrive to the resort 8.5 hours early. And no the waterpark is not open at this time. Sorry, maybe we should open it just for you rather than making you wait the hour and a half before they open the doors. Then dude is pissed off that the outdoor waterpark is closed at dusk. He wants to know why. I told the poor associate who kept running into the back office to escape his verbal assaults to tell him that we got sick of scraping kids off the pool filter in the morning because the lifeguards don't have night vision. What an asshole. We close the pools at dusk so your ugly children don't drown, braintrust.
So the fun started when I got there and was continuing when I split at 3. Bitchy people wanting and wanting and wanting and not understanding that their wants and demands are not met with instant YES SIR PLEASE DEMAND A LOWER RATE ON A HOLIDAY WEEKEND and OF COURSE YOU CAN LET YOUR FAT CHILD SHIT IN THE MAKE A WISH FOUNTAIN BECAUSE HE NEEDS A NAP AND YOUR ROOM IS NOT READY 4 HOURS EARLY. I swear I don't know real life people that act like this, I really don't, and if any of my friends and/or family acted in this manner I would be mortified and would tell them that they suck.
I plan on doing a whole bunch of nothing this weekend. Sounds great right? I got the kitchen clean tonight, I made Stan gross dinner that he wanted (eggs with little smokies sausages mixed in), cleaned up the dogshit yard, did the dishes and took out the garbage. So the chores are almost all done (dog dinner, ferret dinner and dog walk left to do) and then I'm done. Dee Oh En Ee done!
Happy Fourth of July and if you're going somewhere for the holiday please take a second and say THANK YOU to the person that you have contact with who's working. Be nice to them. They will appreciate it. Heck, make their holiday and give them a TIP. What a concept!
:)
Because I have 2 days off! YES! Today at work was barely controlled chaos. It was madness. The guests, I swear I think they all drink a big steaming cup of entitlement soup before they get in the car to come on vacation. Check in time is at 4:00. I don't know if you've never been out of your house before, and I honestly don't care, but no, you may not check into an occupied room at 7:30am just because you want to and for some reason you've decided to arrive to the resort 8.5 hours early. And no the waterpark is not open at this time. Sorry, maybe we should open it just for you rather than making you wait the hour and a half before they open the doors. Then dude is pissed off that the outdoor waterpark is closed at dusk. He wants to know why. I told the poor associate who kept running into the back office to escape his verbal assaults to tell him that we got sick of scraping kids off the pool filter in the morning because the lifeguards don't have night vision. What an asshole. We close the pools at dusk so your ugly children don't drown, braintrust.
So the fun started when I got there and was continuing when I split at 3. Bitchy people wanting and wanting and wanting and not understanding that their wants and demands are not met with instant YES SIR PLEASE DEMAND A LOWER RATE ON A HOLIDAY WEEKEND and OF COURSE YOU CAN LET YOUR FAT CHILD SHIT IN THE MAKE A WISH FOUNTAIN BECAUSE HE NEEDS A NAP AND YOUR ROOM IS NOT READY 4 HOURS EARLY. I swear I don't know real life people that act like this, I really don't, and if any of my friends and/or family acted in this manner I would be mortified and would tell them that they suck.
I plan on doing a whole bunch of nothing this weekend. Sounds great right? I got the kitchen clean tonight, I made Stan gross dinner that he wanted (eggs with little smokies sausages mixed in), cleaned up the dogshit yard, did the dishes and took out the garbage. So the chores are almost all done (dog dinner, ferret dinner and dog walk left to do) and then I'm done. Dee Oh En Ee done!
Happy Fourth of July and if you're going somewhere for the holiday please take a second and say THANK YOU to the person that you have contact with who's working. Be nice to them. They will appreciate it. Heck, make their holiday and give them a TIP. What a concept!
:)
Thursday, July 2, 2009
Thursday
So work was insane today. Since 4th of July is coming, everyone from Illinois is up in the Dells visiting. For some reason the front desk scheduled 3 girls to work the front desk (there are 14 computer stations for front desk associates to check people in) on the day before a holiday weekend with about 575 check ins. It was insane. There were people from group sales, reservations and corporate at the front desk checking people in. And of course I was there as well checking people in. I was not at work yesterday, so I had the 43 messages from yesterday to contend with as well as the calls from today, which were up to 27 at my last count at 3 when I had to leave. I only had 6 hours to work today, I offered to stay longer and help out but there was no budget for that. So tomorrow should be just a wonderful day too, I have so much shit to do, but thankfully I have 7 hours to do it tomorrow. Yay.
Stan's been in the bed all day today which I am pleasantly surprised about. He is in a lot of pain, and that's not good, but he's actually taking it easy and resting which is good. He's usually such a hard head he is doing too much after this kind of thing...so this tells me that he must really hurt to stay in bed all day. I tried to set him up with enough food & drinks by the bed when I left for work, and I made sure the dog was walked too. Mr. Ito was very good and did not poop up or pee up the house while I was gone. When I got home we went to the farmer's market up the way and he got a bone for being so good. He loves going to the farmer's market. I had no money for anything else but he did deserve the bone.
Oh and on the money front, my landlord just called and let us know that since we finally got all the receipts together from the home repairs we did before and since we've moved in, we can have another free month of rent! When we signed the lease we estimated that we would spend enough $ in repairs that we could get one and one half month's of rent in repair money. Well we went way over that, and weren't going to send those receipts in, since we had already agreed to one & 1/2 months. Well he kept asking for more reciepts so Stan sent him everything and he called today saying that since we spent so much on his property, he would give us another month free and then some $$$ off the next month as well. How's that for non-stick! Yay! He wanted to return the checks that we just sent, but Stan told him to keep it and we'll just have a credit with him. This will be great to catch up on utilities! And maybe get a washer & dryer??? That would be the shit, I am getting sick of doing wash in the bathtub.
So all in all today was a rockin kick ass day. Hope yours was too.
Stan's been in the bed all day today which I am pleasantly surprised about. He is in a lot of pain, and that's not good, but he's actually taking it easy and resting which is good. He's usually such a hard head he is doing too much after this kind of thing...so this tells me that he must really hurt to stay in bed all day. I tried to set him up with enough food & drinks by the bed when I left for work, and I made sure the dog was walked too. Mr. Ito was very good and did not poop up or pee up the house while I was gone. When I got home we went to the farmer's market up the way and he got a bone for being so good. He loves going to the farmer's market. I had no money for anything else but he did deserve the bone.
Oh and on the money front, my landlord just called and let us know that since we finally got all the receipts together from the home repairs we did before and since we've moved in, we can have another free month of rent! When we signed the lease we estimated that we would spend enough $ in repairs that we could get one and one half month's of rent in repair money. Well we went way over that, and weren't going to send those receipts in, since we had already agreed to one & 1/2 months. Well he kept asking for more reciepts so Stan sent him everything and he called today saying that since we spent so much on his property, he would give us another month free and then some $$$ off the next month as well. How's that for non-stick! Yay! He wanted to return the checks that we just sent, but Stan told him to keep it and we'll just have a credit with him. This will be great to catch up on utilities! And maybe get a washer & dryer??? That would be the shit, I am getting sick of doing wash in the bathtub.
So all in all today was a rockin kick ass day. Hope yours was too.
Tuesday, June 16, 2009
Tuesday
I cannot teach people to add. I am not licensed to teach. I had a lady just refuse to listen and could not understand simple math. I actually had to transfer her to my boss who could also not teach her math. She thinks we stole $231.06 from her school. We didn't. She's been a thorn in my side since fucking December 2008 when she made the reservation and didn't understand what sales tax was. And this woman is the accountant for a public school system. Scary shit.
Heather's missing again I guess, Stan drove her to "work" at noon, she was supposed to work till 6, I texted her to see if she needed a ride back to her flophouse and shocker amount shockers, no answer. So Stan's not going to waste his time & gas driving to her work only to have her not be there. I guess she feels like she has to lie about where she goes, but honestly we don't care anymore. Can't care anymore, it hurts too much. Plus this whole mysterious thing is so much more exciting!
That was my day in a nutshell, oh except for the trip to the food bank! That's always a bright spot, knowing that no matter how hard you try, you can't afford to feed your family! Yay for poverty! And yay for 2 boxes of rice krispies from the bank, shame I don't have any milk to put on them. Maybe I could use yam juice? Whats up with yams and food banks? :)
Heather's missing again I guess, Stan drove her to "work" at noon, she was supposed to work till 6, I texted her to see if she needed a ride back to her flophouse and shocker amount shockers, no answer. So Stan's not going to waste his time & gas driving to her work only to have her not be there. I guess she feels like she has to lie about where she goes, but honestly we don't care anymore. Can't care anymore, it hurts too much. Plus this whole mysterious thing is so much more exciting!
That was my day in a nutshell, oh except for the trip to the food bank! That's always a bright spot, knowing that no matter how hard you try, you can't afford to feed your family! Yay for poverty! And yay for 2 boxes of rice krispies from the bank, shame I don't have any milk to put on them. Maybe I could use yam juice? Whats up with yams and food banks? :)
Monday, June 1, 2009
Monday
I found out that I am getting the Employee of the Month for May. :) Yay.
I get a lunch at work, and a free stay in the resort, and $100. Oh and a kickass parking space.
Not too bad for someone who is considered such a piece of shit, eh?
This makes me very happy. I actually love my job and I love going there, I love my coworkers and I love our guests (for the most part). My job is rewarding, enjoyable, and not at all boring. Every day is different.
Tomorrow I have an appointment at Social Services to try and get some financial aid. I cannot afford to live without help. We either can pay our bills or eat. Heather has no health insurance and the school is barking about her having shots. I can't afford shots! I can't afford anything. So we're gonna try for some utilities assistance, insurance and food stamps.
Wish me luck. It's either this or back to the food bank.
I get a lunch at work, and a free stay in the resort, and $100. Oh and a kickass parking space.
Not too bad for someone who is considered such a piece of shit, eh?
This makes me very happy. I actually love my job and I love going there, I love my coworkers and I love our guests (for the most part). My job is rewarding, enjoyable, and not at all boring. Every day is different.
Tomorrow I have an appointment at Social Services to try and get some financial aid. I cannot afford to live without help. We either can pay our bills or eat. Heather has no health insurance and the school is barking about her having shots. I can't afford shots! I can't afford anything. So we're gonna try for some utilities assistance, insurance and food stamps.
Wish me luck. It's either this or back to the food bank.
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